Receive your first SP2 connection free for the first year* – register your interest and start getting more today
Our CEO Jim Ludwig explains why Texecom Monitor gives you more.
Texecom Monitor provides a suite of turn-key digital tools and services to leading ARCs and installers specifically designed to help grow and optimise their business. Although it was only launched in April 2022, Texecom Monitor has been voted as the winner of the Benchmark Innovation Awards 2022, for the Network and Connectivity category.
Looking after the things and people you care about, our ARC partners are a key link between your security system and your chosen response authority.
Texecom Monitor makes adding primary alarm communications simple and easy. No messing about ordering bespoke equipment from ARCs for a particular, specific, site. No time-consuming wiring, programming and testing regime. No arduous ARC account setup process. Texecom Monitor is seamless and fully integrated with Premier Elite alarm systems, making alarm signalling plug-and-play for the field alarm installer.
Texecom Monitor is your secure alarm communications provider. Designed from the ground up to feature state-of-the-art cyber security, multi-path and multi-redundancy resiliency, and scalable, expandable, always available cloud system architecture, Texecom Monitor is an alarm signalling solution you can depend on.
Want more? Our dedicated technical and customer support teams provide 365/24/7 assistance. Self-service alerts provide instant notifications of signalling issues and recommended solutions, while our technical experts are on hand to assist with any service issues.
Cyber SecureCyber secure Texecom Monitor has been designed from the ground up with cyber security at the heart of the cloud architecture.
Penetration tested by leading cyber security experts to ensure compliance with the highest standards.
Multi-Path, Multi-RedundancyTexecom’s cloud-based architecture that powers Texecom Monitor provides layers of resiliency and redundancy – ensuring reliable communications.
With dual path, fully roaming 4G communications backed up with multi-redundant cloud transport systems, Texecom Monitor is a service you can depend on.
Always AvailableDon’t just take our word for it – Texecom Monitor is built on a proven cloud system that exceeds EN50136 Grade 4 signalling uptime requirements.
The Texecom Cloud has achieved 99.999% uptime availability in the last 12 months.
End User Brochures
Texecom Monitor is built-in, not bolted on. With Premier Elite systems being fully integrated with SmartCom communicators and Texecom Cloud, installations become plug & play.
Premier Elite systems have seamless integration with SmartCom communicators.
Subscribe to ARCs using Texecom Cloud in advance, and add new sites digitally as you go.
Texecom Monitor offers single or dual path alarm signalling using standard Texecom equipment:
Premier Elite control systems +
SmartCom (Ethernet or WiFi) for single path
SmartCom 4G (Ethernet or WiFi plus 4G) for dual path or single path 4G
All Texecom equipment is available through normal distribution channels.
Texecom Monitor is setup and configured through your Texecom Cloud account, giving you total control and visibility.
Manage ARCs, Texecom Cloud diagnostics and Texecom Connect app management all from your company cloud account.
TexecomPro provides field installers with all the tools to setup, configure and diagnose connectivity, on the go.
The UK security industries communication platform is facing disruption from the Openreach program “ALL-IP”. The UK PSTN network is reaching end of life and will be shut down by the end of 2025.
Texecom Monitor not only provides a digital solution to an impending issue. Our digital platform can help raises service levels and reduce overheads in conjunction with Cloud Services. Providing the answer to “All-IP” whilst offering customers visible add on’s (App’s) and increased servicing to existing Premier Elite systems.
Texecom Monitor is accessed from Premier Elite systems via SmartCom communicators. Our dual-path communicator, SmartCom 4G, provides connectivity to all the major UK telecommunication networks, including 02, EE, 3 (H3G) and Vodafone.
Powered by TelefonicaOur 4G services are powered by our strategic network partner Telefonica, with roaming SIMs that connect across all the major networks.
Robust Round the Clock SupportOur mobile connectivity platform provides safety-critical mobile data communications – ensuring robust, round the clock, support for mobile communications.
Manage Your ConnectivityTexecom Monitor features self-service support to view, assess and correct connectivity issues. Our Texecom Cloud mobile services provides at-a-glance connection status and full diagnostic tools.
Texecom Monitor is built on a platform that is proven and trusted by professional installers.
Already servicing hundreds of thousands of users with millions of logins, Texecom Monitor offers SP2, SP2 Radio, DP2, DP3 and DP4 primary alarm signalling on a cloud platform you can trust.