Primary Alarm Communications:
Texecom Monitor
Texecom Monitor is seamless and fully integrated with Premier Elite alarm systems, making signalling plug-and-play for the field alarm installer.
Texecom Monitor launched in the UK
Now available in the UK, Texecom Monitor offers SP2, SP2 Radio, DP1, DP2, DP3 and DP4 primary alarm signalling to leading Alarm Receiving Centres. Compatible with all Premier Elite systems, Texecom Monitor provides seamless, effortless and fully integrated alarm signalling.
In partnership with EMCS, First County Monitoring, SMC, Southern & Northern Monitoring.
Register your interest now for Texecom Monitor
By registering your interest, you’ll receive the latest updates on availability, access exclusive Texecom Academy training modules, and receive your first SP2 connection free for the first year!*
Texecom Monitor Technical Support
Dedicated Texecom Monitor Support +44 (0) 1706 595393 (Mon. to Fri. 8:00 – 18:00) techsupport@texe.com
Texecom Monitor Overview
Texecom Monitor is seamless and fully integrated with Premier Elite alarm systems, making signaling plug-and-play for the field alarm installer.
Seamless & Integrated
Texecom Monitor makes adding primary alarm communications simple and easy. No messing about ordering bespoke equipment from ARCs for a particular, specific, site. No time-consuming wiring, programming and testing regime. No arduous ARC account setup process. Texecom Monitor is seamless and fully integrated with Premier Elite alarm systems, making alarm signalling plug-and-play for the field alarm installer.
Secure & Supported
Texecom Monitor is your secure alarm communications provider. Designed from the ground up to feature state-of-the-art cyber security, multi-path and multi-redundancy resiliency, and scalable, expandable, always available cloud system architecture, Texecom Monitor is an alarm signalling solution you can depend on.
Want more? Our dedicated technical and customer support teams provide 365/24/7 assistance. Self-service alerts provide instant notifications of signalling issues and recommended solutions, while our technical experts are on hand to assist with any service issues.
Cyber Secure
Cyber secure Texecom Monitor has been designed from the ground up with cyber security at the heart of the cloud architecture.
Penetration tested by leading cyber security experts to ensure compliance with the highest standards.
Multi-Path, Multi-Redundancy
Texecom’s cloud-based architecture that powers Texecom Monitor provides layers of resiliency and redundancy – ensuring reliable communications.
With dual path, fully roaming 4G communications backed up with multi-redundant cloud transport systems, Texecom Monitor is a service you can depend on.
Always Available
Don’t just take our word for it – Texecom Monitor is built on a proven cloud system that exceeds EN50136 Grade 4 signalling uptime requirements.
The Texecom Cloud has achieved 99.999% uptime availability in the last 12 months.
Marketing Materials
Monitor Benefits Brochure for ARC’s
Why ARCs should offer Texecom Monitor
Monitor Benefits Brochure for Installers
What are the key advantages for Installers
Monitor Setup Guide for IT managers
IT Managers Guide to Setup Primary Alarm Communications
PSTN is changing Factsheet for Customers
Alarm Signalling is Changing
Monitor Brochure for Homeowners
Professional alarm monitoring for peace of mind
Monitor Brochure for Business Owners
Your Business Deserves the Best Protection
Seamless Installation & Commissioning
Texecom Monitor is built-in, not bolted on. With Premier Elite systems being fully integrated with SmartCom communicators and Texecom Cloud, installations become plug & play.
Premier Elite systems have seamless integration with SmartCom communicators.
Subscribe to ARCs using Texecom Cloud in advance, and add new sites digitally as you go.
Standard Texecom Equipment
Texecom Monitor offers single or dual path alarm signalling using standard Texecom equipment:
Premier Elite control systems +
SmartCom (Ethernet or WiFi) for single path
SmartCom 4G (Ethernet or WiFi plus 4G) for dual path or single path 4G
All Texecom equipment is available through normal distribution channels.
Managed through Texecom Cloud
Texecom Monitor is setup and configured through your Texecom Cloud account, giving you total control and visibility.
Manage ARCs, Texecom Cloud diagnostics and Texecom Connect app management all from your company cloud account.
TexecomPro provides field installers with all the tools to setup, configure and diagnose connectivity, on the go.
Why Monitor? Why Now?
The UK security industries communication platform is facing disruption from the Openreach program “ALL-IP”. The UK PSTN network is reaching end of life and will be shut down by the end of 2025.
Texecom Monitor not only provides a digital solution to an impending issue. Our digital platform can help raises service levels and reduce overheads in conjunction with Cloud Services. Providing the answer to “All-IP” whilst offering customers visible add on’s (App’s) and increased servicing to existing Premier Elite systems.
WLR Withdrawal (Wholesale Line Rental)
- The WLR product family is made up of ISDN 2, ISDN30, (Digi’s) and broadband products that run over analogue
- All end user customers must move from WLR products by the end of 2025
- A “Stop Sell” will be implemented on all WLR products by Sept 2023
FTTP Exchange Upgrade (Fibre to Premises)
- FTTP is now being rolled out on a quarterly basis across all UK exchanges
- When FFTP coverage reaches over 75% of all premises in an exchange area, a stop sell is issued on all Copper Services
What Does It Mean for You?
- Hardware that depends on WLR lines may not work when the line is converted to All IP
- Customers using WLR and related products must migrate to alternative products based on Broadband
UK Roaming Coverage
Texecom Monitor is accessed from Premier Elite systems via SmartCom communicators. Our dual-path communicator, SmartCom 4G, provides connectivity to all the major UK telecommunication networks, including 02, EE, 3 (H3G) and Vodafone.
Powered by Telefonica
Our 4G services are powered by our strategic network partner Telefonica, with roaming SIMs that connect across all the major networks.
Robust Round the Clock Support
Our mobile connectivity platform provides safety-critical mobile data communications – ensuring robust, round the clock, support for mobile communications.
Manage Your Connectivity
Texecom Monitor features self-service support to view, assess and correct connectivity issues. Our Texecom Cloud mobile services provides at-a-glance connection status and full diagnostic tools.
Proven & Trusted
Texecom Monitor is built on a platform that is proven and trusted by professional installers.
Already servicing hundreds of thousands of users with millions of logins, Texecom Monitor offers SP2, SP2 Radio, DP2, DP3 and DP4 primary alarm signalling on a cloud platform you can trust.