Texecom Monitor
Future proof your security solution by going all IP.
Texecom Monitor alarm signalling provides a digital solution to the PSTN switch off.
Texecom Monitor – Making your business better
Introducing Texecom Monitor. Texecom Monitor offers primary alarm signalling to leading Alarm Receiving Centres and is part of Texecom’s suite of digital tools & services specifically designed to help you grow and optimise your business.
PSTN Switch Off
The UK security industries communication platform is facing disruption from the Openreach program “ALL-IP”. The UK PSTN network is reaching end of life and will be shut down by the end of 2025.
Texecom Monitor provides a digital solution to an impending issue. Our digital platform can help raise service levels and reduce overheads in conjunction with Texecom Cloud Services. Providing the answer to “All-IP” whilst offering customers visible add on’s (Texecom Connect App) and increased servicing to existing Premier Elite systems.
Seamless & Integrated
Texecom Monitor makes adding primary alarm communications simple and easy.
- Get all the equipment you need from your local distributor
- Plug and play installation process, with familiar programming and simplified testing
- Easy ARC connectivity through Texecom Cloud
Receive your first SP2 connection free for the first year, register your interest and start getting more today.
Seamless Installation & Commissioning
Texecom Monitor Primary Alarm Signalling is built-in, not bolted on.
With Premier Elite systems being fully integrated with SmartCom communicators and Texecom Cloud, installations become plug & play.
Premier Elite systems have seamless integration with SmartCom communicators.
Subscribe to ARCs using Texecom Cloud in advance, and add new sites digitally as you go.
Standard Texecom Equipment
Texecom Monitor offers single or dual path alarm signalling using standard Texecom equipment:
Premier Elite control systems +
SmartCom (Ethernet or Wi-Fi) for single path
SmartCom 4G (Ethernet or Wi-Fi plus 4G) for dual path or single path 4G
All Texecom equipment is available through normal distribution channels.
Managed through Texecom Cloud
Texecom Monitor is set up and configured through Texecom Cloud.
- Manage ARCs,
- Texecom Cloud diagnostics
- Texecom Connect app management
TexecomPro provides field installers with all the tools to set up, configure and diagnose connectivity, on the go.
UK Roaming Coverage
Texecom Monitor is accessed from Premier Elite systems via SmartCom communicators. Our dual-path communicator, SmartCom 4G, provides connectivity to all the major UK telecommunication networks, including 02, EE, 3 (H3G) and Vodafone.
- Powered by Telefonica
- Robust round the clock support
- Manage your connectivity via Texecom Cloud mobile
Alarm Receiving Centre Partners
Our ARC partners are a key link between your security system and your chosen response authority.
Texecom Monitor is available in the following countries:
- United Kingdom
- Belgium
- Luxembourg
- Netherlands
Secure & Supported
Designed from the ground up to feature state-of-the-art cybersecurity, multi-path and multi-redundancy resiliency, and scalable, expandable, always available cloud system architecture, Texecom Monitor is a primary alarm signalling solution you can depend on.
Want more? Our dedicated technical and customer support teams provide 365/24/7 assistance. Self-service alerts provide you with instant notifications of signalling issues. Our technical experts are on hand to assist with any service issues.
CySPAG Registered Manufacturer
Texecom Digital Services, incorporating Texecom Cloud Services (TCS), is designed and operated using industry standard best practices with partners who can be trusted. The solution meets the requirements for Cybersecurity outlined by CySPAG.
ECHO Electronic Call Handling
Through its automated electronic alarm transmission service, ECHO serves as a vital connection between alarm receiving centres (ARCs) and police departments. An ECHO connected ARC instantaneously transfers the alarm to the local police control room. Texecom Monitor and the associated hardware are ECHO ready.
Always Available
Don’t just take our word for it – Texecom Monitor is built on a proven cloud system that exceeds EN50136-1 Grade 4 signalling uptime requirements. The Texecom Cloud has achieved 99.999% uptime availability in the last 12 months.
Proven & Trusted
Texecom Cloud and Texecom Monitor, are proven and trusted by professional installers.
Already servicing hundreds of thousands of users with millions of logins, Texecom Monitor offers SP2, SP2 Radio, DP2, DP3 and DP4 primary alarm signalling on a cloud platform you can trust.