Register your interest or View our ARC Partners

By registering your interest, you’ll receive your first SP2 connection free for the first year!* Our ARC Partners page is constantly updated as new partners are brought online.

No waiting time for equipment to arrive

Installation time 33% faster (As verified by like for like installation testing)

Standard hardware from distribution

All available from your Texecom Cloud account

All your digital services future-proofed

Texecom Monitor Overview

Texecom Monitor is seamless and fully integrated with Premier Elite alarm systems, making signaling plug-and-play for the field alarm installer.

Seamless & Integrated

Seamless & Integrated

Texecom Monitor makes adding primary alarm communications simple and easy. No messing about ordering bespoke equipment from ARCs for a particular, specific, site. No time-consuming wiring, programming and testing regime. No arduous ARC account setup process. Texecom Monitor is seamless and fully integrated with Premier Elite alarm systems, making alarm signalling plug-and-play for the field alarm installer.

Secure & Supported

Secure & Supported

Texecom Monitor is your secure alarm communications provider. Designed from the ground up to feature state-of-the-art cyber security, multi-path and multi-redundancy resiliency, and scalable, expandable, always available cloud system architecture, Texecom Monitor is an alarm signalling solution you can depend on.

Want more? Our dedicated technical and customer support teams provide 365/24/7 assistance. Self-service alerts provide instant notifications of signalling issues and recommended solutions, while our technical experts are on hand to assist with any service issues.

Cyber Secure

Cyber secure Texecom Monitor has been designed from the ground up with cyber security at the heart of the cloud architecture.
Cyber Secure

Penetration tested by leading cyber security experts to ensure compliance with the highest standards.

Multi-Path, Multi-Redundancy

Texecom’s cloud-based architecture that powers Texecom Monitor provides layers of resiliency and redundancy – ensuring reliable communications.
Multi-Path, Multi-Redundancy

With dual path, fully roaming 4G communications backed up with multi-redundant cloud transport systems, Texecom Monitor is a service you can depend on.

Always Available

Don’t just take our word for it – Texecom Monitor is built on a proven cloud system that exceeds EN50136 Grade 4 signalling uptime requirements.
Always Available

The Texecom Cloud has achieved 99.999% uptime availability in the last 12 months.

Marketing Materials

Monitor Benefits Brochure for ARC’s

Why ARCs should offer Texecom Monitor Monitor Benefits Brochure for ARC's

Monitor Benefits Brochure for Installers

What are the key advantages for Installers Monitor Benefits Brochure for Installers

Monitor Setup Guide for IT managers

IT Managers Guide to Setup Primary Alarm Communications Monitor Setup Guide for IT managers

PSTN is changing Factsheet for Customers

Alarm Signalling is Changing PSTN is changing Factsheet for Customers

Monitor Brochure for Homeowners

Professional alarm monitoring for peace of mind Monitor Brochure for Homeowners

Monitor Brochure for Business Owners

Your Business Deserves the Best Protection Monitor Brochure for Business Owners
Seamless Installation & Commissioning

Seamless Installation & Commissioning

Texecom Monitor is built-in, not bolted on. With Premier Elite systems being fully integrated with SmartCom communicators and Texecom Cloud, installations become plug & play.

Premier Elite systems have seamless integration with SmartCom communicators.

Subscribe to ARCs using Texecom Cloud in advance, and add new sites digitally as you go.

Standard Texecom Equipment

Standard Texecom Equipment

Texecom Monitor offers single or dual path alarm signalling using standard Texecom equipment:

Premier Elite control systems +

SmartCom (Ethernet or WiFi) for single path

SmartCom 4G (Ethernet or WiFi plus 4G) for dual path or single path 4G

All Texecom equipment is available through normal distribution channels.

Managed through Texecom Cloud

Managed through Texecom Cloud

Texecom Monitor is setup and configured through your Texecom Cloud account, giving you total control and visibility.

Manage ARCs, Texecom Cloud diagnostics and Texecom Connect app management all from your company cloud account.

TexecomPro provides field installers with all the tools to setup, configure and diagnose connectivity, on the go.

Why Monitor? Why Now?

Why Monitor? Why Now?

The UK security industries communication platform is facing disruption from the Openreach program “ALL-IP”. The UK PSTN network is reaching end of life and will be shut down by the end of 2025.

Texecom Monitor not only provides a digital solution to an impending issue. Our digital platform can help raises service levels and reduce overheads in conjunction with Cloud Services. Providing the answer to “All-IP” whilst offering customers visible add on’s (App’s) and increased servicing to existing Premier Elite systems.

WLR Withdrawal (Wholesale Line Rental)

WLR Withdrawal (Wholesale Line Rental)

  • The WLR product family is made up of ISDN 2, ISDN30, (Digi’s) and broadband products that run over analogue
  • All end user customers must move from WLR products by the end of 2025
  • A “Stop Sell” will be implemented on all WLR products by Sept 2023
FTTP Exchange Upgrade (Fibre to Premises)

FTTP Exchange Upgrade (Fibre to Premises)

  • FTTP is now being rolled out on a quarterly basis across all UK exchanges
  • When FFTP coverage reaches over 75% of all premises in an exchange area, a stop sell is issued on all Copper Services
What Does It Mean for You?

What Does It Mean for You?

  • Hardware that depends on WLR lines may not work when the line is converted to All IP
  • Customers using WLR and related products must migrate to alternative products based on Broadband

UK Roaming Coverage

Texecom Monitor is accessed from Premier Elite systems via SmartCom communicators. Our dual-path communicator, SmartCom 4G, provides connectivity to all the major UK telecommunication networks, including 02, EE, 3 (H3G) and Vodafone.

Powered by Telefonica

Our 4G services are powered by our strategic network partner Telefonica, with roaming SIMs that connect across all the major networks.
Powered by Telefonica

Robust Round the Clock Support

Our mobile connectivity platform provides safety-critical mobile data communications – ensuring robust, round the clock, support for mobile communications.
Robust Round the Clock Support

Manage Your Connectivity

Texecom Monitor features self-service support to view, assess and correct connectivity issues. Our Texecom Cloud mobile services provides at-a-glance connection status and full diagnostic tools.
Manage Your Connectivity

Proven & Trusted

Texecom Monitor is built on a platform that is proven and trusted by professional installers.

Already servicing hundreds of thousands of users with millions of logins, Texecom Monitor offers SP2, SP2 Radio, DP2, DP3 and DP4 primary alarm signalling on a cloud platform you can trust.