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Texecom Festive Opening Times

Texecom Festive Opening Times

We would like to take this opportunity to wish you the best for the festive period and to thank you for your support throughout the year.

We will be operating the following festive opening hours:
Our sales, office, warehouse, and despatch departments will be closed from the 25th December 2021 and will reopen on the 4th January 2022.

Our technical support department will be open to support installers over the festive period, except during UK bank holidays.
Opening hours for Texecom technical support:

Friday     24/12/2021  9am - 5pm GMT
Monday 27/12/2021  CLOSED (Bank Holiday)
Tuesday  28/12/2021  CLOSED (Bank Holiday)
Wednesday 29/12/2021  9am - 5pm GMT
Thursday 30/12/2021  9am - 5pm GMT
Friday 31/12/2021  9am - 5pm GMT
Monday 03/01/2022  CLOSED (Bank Holiday)


Our technical support will return to normal opening hours from the 4th January 2022.

TexecomPro, our Forum and our dedicated Facebook Support page are valuable resources that have the answers to many questions you may have. Enable notifications for the TexecomPro app to ensure you have the very latest technical tips and company news. 

During opening hours our technical support department will be available on the usual channels. Contact us via the Texecom Forum, e-mail or call +44 (0) 1706 212524.

Capture replacing Premier Elite wireless models

Capture replacing Premier Elite wireless models

Following the widely acclaimed launch of our Capture range of motion detectors, we are replacing and discontinuing Premier Elite wireless detector models.

Capture has proven to be our highest performing, most reliable, easiest to install range of detectors, to date. Each replacement Capture model contains superior features and functions compared to the replaced equivalent Premier Elite wireless model.

The discontinued Premier Elite wireless models, and their equivalent replacement Capture wireless models, are listed below:

Discontinued Premier Elite Wireless Replacement Capture Wireless
Part Code Model Technology Part Code Model Technology
GBA Premier Elite XT-W Dual Element GDA Capture P15-W Dual Element
GBD Premier Elite QD-W Quad Element GDB Capture Q20-W Quad Element
GBF Premier Elite DT-W Dual Tech GDC Capture D20-W Dual Tech
GBM Premier 360 QD-W Ceiling Quad GDD Capture CQ-W Ceiling Quad
      GDE Capture CD-W Ceiling Dual Tech


We are offering our distribution partners a last-time-buy notice on the Premier Elite wireless models until the 20th of December 2021. New orders for Premier Elite wireless models will not be processed after this date. This last-time-buy offer notice is contingent on stock availability of Premier Elite wireless models that will be fulfilled in a chronological order; we are seeing increased disruption in component availability on Premier Elite wireless devices that do not affect Capture devices.

Thank you for your continued support, we value your custom and look forward to providing you with our security solutions in the future.

Visit the capture website for more infromation >