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New Premier Elite and Texecom Connect SmartCom Firmware

New Premier Elite and Texecom Connect SmartCom Firmware

Texecom is pleased to announce firmware updates for Premier Elite control panels and Texecom Connect SmartCom communicators.

Premier Elite V4.03 Firmware

Premier Elite V4.03 firmware includes an update to improve functionality when using multiple communication devices, and improves the clarity of keypad notifications of low battery warnings from wireless devices. Premier Elite V4.03 firmware also includes additional functional enhancements and minor bug fixes.

Premier Elite V4.03 Requires:

Wintex V6.3.7 & Ricochet Monitor V2.18.7 >

V4.03 Firmware >

Premier Elite V4.03 firmware is now available on all Premier Elite control panels. Texecom Registered Installers can access details of all Premier Elite firmware versions on the ‘Support’ page of the Texecom website.

Texecom Connect SmartCom V1.03 Firmware

Texecom Connect SmartCom V1.03 firmware is a minor update to facilitate future products and services.

Field Upgrades

To upgrade an installed Texecom Connect SmartCom, simply access the site via the Texecom Connect App using the control panel engineer’s code, and follow the instructions found here.
The upgrade process will take 10 to 15 minutes to complete, and during this time the Texecom Connect SmartCom will be offline. Once completed, the Texecom Connect SmartCom will operate normally.

Texecom showed how its intruder detection technology can help specifiers, consultants and end users at COIE event

Texecom showed how its intruder detection technology can help specifiers, consultants and end users at COIE event

This year’s IFSEC saw a series of Cortech Open Innovation Event (COIE) events, organised by Cortech Developments, held during the duration of the show.

Along with representatives from other manufacturers, Texecom’s Head of Industry Affairs, Adrian Mealing took part in a series of discussions and live software/hardware demonstrations focussing on the challenges faced by modern day control room environments. Topics discussed included intrusions, unauthorised access, fire detection, nuisance alarms and building energy efficiency.

Attendees not only saw the latest advances in security, building and fire control technology, but discovered how smarter interoperability between these systems reduces cost and risk, improves operational efficiency and provides greater situation awareness. They also earned valuable CPD points.

According to Adrian, it was a very informative event and an excellent opportunity to engage with specifiers, consultants and end users.

“End users are constantly looking for ways to control large estates with the minimal number of people, while specifiers are more concerned about interoperability as opposed to integration – they also want reassurance that products can be updated and patched where vulnerabilities are discovered,” commented Adrian after the event.

 “Our forthcoming cloud services, which will allow remote upgrading and cloud management for systems, will help address these needs from both an end user and specifier perspective. I’m also glad to say that the humble intruder alarm is back on the map! The possibility of cloud management capability and true interoperability really resonates with today’s estate managers.”

The event was also deemed as a success by Cortech Developments’ Head of Sales and Marketing, Jason Blundell. “We were delighted to welcome 70 delegates to the series of events spanning the three days. By collaborating with our attending manufacturers, we were able to demonstrate how smart integration can reduce risk and cost when managing multiple technologies across multiple sites. The feedback from delegates has been extremely positive and the event has surpassed our expectations.

The COIE events concentrated on ‘mitigating the risk for workplace safety, high security and building efficiency’, providing delegates with the opportunity to see the latest advances in building, fire and security control technology and discover how smarter interoperability between these systems can reduce cost and risk, improve operational efficiency and provide greater situation awareness,” added Jason. 

Texecom IFSEC 2018 Review

Texecom IFSEC 2018 Review

After our best IFSEC show ever, we thought we’d share a few thoughts about the show – and future plans.

We were absolutely delighted with the response from visitors, who were treated to live demonstrations of Texecom security systems in both commercial and residential scenarios, showcasing how intruder alarm systems can add value every day and defeat the ‘grudge purchase’ mentality.

This included Texecom Connect, which enables security installers to offer customers a secure system with the additional benefits of automation, smart management and flexible control, all from our Premier Elite control panels.

We were also excited to talk about two developments still in the pipeline. The first of these is Texecom Cloud, an advanced cloud-based platform enabling security installers to manage multiple alarm systems from one simple interface, giving them more control over their estate of alarm systems and enhancing day-to-day remote management. Visitors also learned about our new app, TexecomPro, which will give installers access to the very latest product information, manuals, guides, technical bulletins and other useful material at the touch of a button. The app also gives access to the Installer Forum, so you can ask questions on the go.

“There was a definite sense of anticipation amongst our visitors this year,” said Texecom’s Marketing Director Clym Brown. “Not only were they shown how security systems can offer more value, increase safety and security, use digital platforms to increase productivity and business efficiency, create a longer term relationship with customers and ultimately earn increased revenues and profit – they also gained an insight into our future plans. We received brilliant feedback and we’re absolutely driven to delivering on our commitments in the coming months.”

Texecom’s live demos at IFSEC will show installers how to add value and increase the bottom line

Texecom’s live demos at IFSEC will show installers how to add value and increase the bottom line

Texecom is opening a whole new world of possibilities from professional alarm systems. At this year’s IFSEC the Texecom stand will feature live demonstrations of the company’s security systems in both commercial and residential scenarios. These will show how intruder alarm systems can add value every day and defeat the ‘grudge purchase’ mentality.

Building automation with Texecom Connect
Texecom Connect puts users in control of building automation: from checking that appliances are turned off to receiving notifications when children come home, it personalises how people automate their homes and buildings. It also adds value to security systems by delivering the features and benefits that end users are demanding, giving them the flexibility and freedom to enjoy an interactive and positive experience.

Perimeter security & safety devices
Ricochet-enabled perimeter security systems offer real peace of mind by putting off an intruder – whether an opportunist or a planned break-in attempt – before they get near the property. Texecom’s Ricochet mesh technology also allows installers to offer commercial-grade, wireless carbon monoxide (CO) and smoke detectors.
Cloud services
Texecom will also be demonstrating how cloud-based installer management tools can deliver operational efficiencies and increased value to installers and end-users alike.

Adding value, increasing the bottom line
Texecom offers installers the added-value benefits that end users are demanding. Whether it’s automation, cameras, perimeter security, safety devices and aesthetic upgrades like metal keypads, installers and integrators can up-sell and offer systems that don’t feel like a grudge purchase but instead add real value – to their customers and to their bottom line.