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Texecom Connect (V2) Installation Enhancements & Availability Update

Texecom Connect (V2) Installation Enhancements & Availability Update

The new version of the Texecom Connect app (V2) has been available as an open beta trial for installers since early November.

 

We’ve received a tremendous response from installers trialling the new app version and getting used to the benefits of linking end-user app visibility within their Texecom Cloud accounts.

Through our Texecom forum and via direct messages, we have also received very useful feedback on initial setup and constructive suggestions on how to enhance the account migration progress, particularly for installers with many accounts currently managed directly from the Texecom Connect (V1) app.

 

We have listened to this feedback and as a direct result, we are currently implementing the following enhancements:

1. We are creating a new migration process that allows installers to update their Texecom Connect (V1) app to the new version, and automatically transfer all sites into the installer’s Texecom Cloud account

 

2. We are improving the Texecom Connect (V2) setup process to clearly distinguish between end-user setup and installer-managed migration

As a result of making these enhancements, and due to our diligent testing process before introducing new features, the full launch of the Texecom Connect (V2) app has been delayed.

 

Our intention was for the new app version to be made fully available in November, but the addition of these new features, which significantly enhance the setup experience, have pushed back the full availability by at least a month.

The new Texecom Connect app version (V2) is still available on open beta, both on Android and iOS, and we welcome installers to trial the new app and familiarise themselves with the new Cloud-based control.

 

We thank you for your patience as we take onboard feedback to ensure the smoothest transition to the new version.