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New Premier Elite and Texecom Connect SmartCom Firmware

New Premier Elite and Texecom Connect SmartCom Firmware

Texecom is pleased to announce firmware updates for Premier Elite control panels and Texecom Connect SmartCom communicators.

Premier Elite V5.00 Firmware

Premier Elite V5.00 firmware facilitates control panel firmware upgrades when used with the Texecom Connect SmartCom V2.00 (and above) and a valid Texecom Cloud subscription.

Premier Elite V5.00 compatible with:

Wintex V7.0.0 & Ricochet Monitor V2.18.7 >

Texecom Cloud > 


Premier Elite V5.00 firmware is now available on all Premier Elite control panels. Texecom registered installers can access details of all Premier Elite firmware versions on the ‘Support’ page of the Texecom website. Premier Elite V5.00 is compatible with SmartCom V1.3 and above.

V5.0.0 Firmware >

V5.00 Compatibility Guide >

Texecom Connect SmartCom V2.00 Firmware

To upgrade an installed Texecom Connect SmartCom, simply access the site via the Texecom Cloud or via the Texecom Connect App using the control panel engineer’s code, and follow the instructions found here.

The upgrade process will take 10 to 15 minutes to complete, and during this time the Texecom Connect SmartCom will be offline. Once completed, the Texecom Connect SmartCom will operate normally.

Texecom manuals at your fingertips

Texecom manuals at your fingertips

TexecomPro is a free app, providing Texecom Registered Installers instant access to technical product information.

App store        Google Play Store button

Simply download the app and login using your existing Texecom Registered Installer login credentials.

New to the Texecom Registered Installer scheme?
You can register straight away through either the TexecomPro app or the Texecom website. By registering you’ll be sent login information which can be used to access professional installer-only content on the Texecom website or TexecomPro app.
With its intuitive, fast navigation, the app really simplifies the process of gaining access to the information you need quickly and easily. You can even save documents in your favourites. No more hunting on the website for product manuals or specification sheets - it’s all on the app!

Manuals 
Product information and instructions are accessed by simply scanning the barcode on the product, which instantly calls up all the relevant information.

News
Keep up to date with all the latest news with real-time updates from Texecom.

Favourites
You can save documents such as product manuals, guides and technical bulletins as favourites, making access to them even easier.

Forum access 

With over 6,000 members, Texecom’s Forum is an essential tool for security installers. Now you can access the Forum directly from your phone via the app.

 

For more information visit the TexecomPro website >

Premier External TD-W Wireless Outdoor Sensor Voted 'Outstanding' and 'Best Buy' in Benchmark Magazine Review

Premier External TD-W Wireless Outdoor Sensor Voted 'Outstanding' and 'Best Buy' in Benchmark Magazine Review

We're delighted that our Premier External TD-W wireless outdoor sensor has achieved ‘Outstanding’ and ‘Best Buy’ verdicts in Benchmark Magazine's recent product review of external intruder detection devices.

External detection is often underused by installers and integrators as it is often assumed that passive detection devices like PIRs or PIR and microwave combinations are susceptible to false alarms. The fact is that improvements in product design mean that external detectors are now often more stable than some internal sensors.

Featuring Ricochet mesh technology and two non-overlapping PIR sensors with superior mirrored optics, the Premier External TD-W is a wireless outdoor sensor that can be used for monitoring open areas and reporting intrusions or for switching on surveillance cameras or lights. It utilises two separate, non-overlapping PIR sensors, and both must detect motion for an alert to be generated, thus minimising the chance of a false alarm. The detector is especially suited for use with Texecom Connect.

The Premier External TD-W units used in the Benchmark test was installed for six months as a part of the Benchmark Smart Solutions Project and were continuously deployed in all weathers, including extreme heat, snow, ice, rain and gales. During that time the only nuisance activations were created by intentional attempts to see how far the performance could be pushed. In normal operation there was not a single false alarm, nor were any incidents missed. There were also no problems with performance or operation.

The Benchmark Verdict
According to Benchmark Magazine, the Premier External TD-W from Texecom had the hardest workout of all the products tested, with its capabilities both as a security detector and as a trigger device for integrated solutions and automation applications being pushed to the limit.

It did not miss a single genuine intrusion and there were no issues relating to everyday performance. We are absolutely delighted that it achieved Benchmark’s ‘Outstanding’ status and was also rated ‘Best Buy’!

Key Features of the Premier External TD-W

• 12m volumetric range, adjustable to 8, 5 & 2 metres
• Ricochet mesh technology
• 90° viewing angle, rotatable through 180°
• Non-overlapping twin mirrored PIR optics
• Day/night mode
• Powered by 2 x AA lithium batteries (supplied)
• Up to 4 years battery life
• Available in black or white
• Compatible with Premier and Premier Elite control panels
• EN50131-5-3 Grade 2 Class IV

For more information about the Premier External TD-W please visit the Premier Wireless Peripherals page of the Texecom website.

 
New Premier Elite and Texecom Connect SmartCom Firmware

New Premier Elite and Texecom Connect SmartCom Firmware

Texecom is pleased to announce firmware updates for Premier Elite control panels and Texecom Connect SmartCom communicators.

Premier Elite V4.03 Firmware

Premier Elite V4.03 firmware includes an update to improve functionality when using multiple communication devices, and improves the clarity of keypad notifications of low battery warnings from wireless devices. Premier Elite V4.03 firmware also includes additional functional enhancements and minor bug fixes.

Premier Elite V4.03 Requires:

Wintex V6.3.7 & Ricochet Monitor V2.18.7 >

V4.03 Firmware >

Premier Elite V4.03 firmware is now available on all Premier Elite control panels. Texecom Registered Installers can access details of all Premier Elite firmware versions on the ‘Support’ page of the Texecom website.

Texecom Connect SmartCom V1.03 Firmware

Texecom Connect SmartCom V1.03 firmware is a minor update to facilitate future products and services.

Field Upgrades

To upgrade an installed Texecom Connect SmartCom, simply access the site via the Texecom Connect App using the control panel engineer’s code, and follow the instructions found here.
The upgrade process will take 10 to 15 minutes to complete, and during this time the Texecom Connect SmartCom will be offline. Once completed, the Texecom Connect SmartCom will operate normally.